Web design and development in Wimbledon

It depends on what people need to do, so that is where we start. For a Wimbledon business, public information and enquiries may fit a website: pages that explain the offer, a well-built enquiry form and a way for your team to edit the content. Accounts, permissions or ongoing workflows point towards a web application. A client portal where people sign in to see their own information, a dashboard for staff, or a booking or quoting system all need real accounts, an audit trail and somewhere for the data to go. Some projects need both, and we can plan the public site and the tool together so they feel like the same business. We recommend a scope after reviewing the requirements. If a website will do, we will say so, because it is a smaller project. The recommendation and the tools we propose are written into the scope before you commit to a budget.

We can assess it, and that is the first step. Turning an internal spreadsheet into a tool starts with the workflow the spreadsheet represents. For a Wimbledon business, that means understanding who edits it, what rules it contains, where the information comes from and where it goes next. We also ask about the exceptions, the cases where a person makes a decision the spreadsheet does not record, because an internal tool has to handle those as well. Share an anonymised example for discovery, with personal and confidential data removed. From that we can describe the tool that would replace it: the accounts and permissions people need, the record of who changed what, and any connection to software you already use, which we check before agreeing it. Software that is used every day will need changes, so we prefer to agree before launch how those are requested and paid for.

Possibly. Whether a public site and a client portal can share a login depends on the two systems involved, so we do not commit to it before looking. We need to review both systems, the authentication options each one supports, and the access each type of user should have. A client signing in should see their own information and the tasks agreed for them, and nothing else. For a Wimbledon business with an existing portal or an existing public site, we also check what access is available to us and whether the software has an API we can use. If a shared login is possible, we confirm the approach in the written scope before building it. If it is not, we will explain why. The two sign-ins can then stay separate while the website and the portal still feel like the same business through shared interface components.

Start with your own figures. If traffic to your Wimbledon business website rises during the tennis, share the website traffic data from previous summers and tell us about any campaigns you have planned. We use those to agree the hosting and performance requirements for the site. We will not estimate the increase for you, because it differs from one business to the next and your own analytics are the reliable source. The build is tested against the performance budget agreed at scope, on real devices, before launch. We work with your existing hosting in most cases. If the hosting turns out to be the reason the site slows down, we tell you, with the evidence, and you decide whether to move it. Analytics and monitoring are set up on launch day, so the following summer you can compare what happened with what was planned. Hosting with us is a separate, optional agreement.