Service · Direct

Web design and development in Richmond

Website design and development for Richmond shops, practices and service businesses. Our New Malden studio builds sites that reflect your brand and help customers explore your services and book.

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For businesses whose website needs to reflect the care they put into their work.

01Local

Show your work and explain your services

Richmond has independent shops alongside high-street names. Your website can show what makes your business worth visiting through your own photographs and service descriptions. We design those pages so customers can also find prices and get in touch.

02Selected work

From our portfolio

Sculpt Clinic’s black and gold website presented across desktop and mobile screens.

Sculpt Clinic

A website for patients to explore treatments and pricing, with separate practitioner training pages and links to consultation booking.

Website development · Direct client partnershipExplore the case study
03Services

From viewing your work to getting in touch

Brand-led design
Layouts built around your existing identity and real content, including the detail pages visitors need before making contact.
Services & galleries
Room for photographs, service descriptions and approved examples of your work, with a clear navigation structure.
Booking routes
A clear link to your booking service. If you need it integrated into the site, we check what the provider supports and what access is available.
Editable content
A CMS for maintaining your own service details and images, with reusable page layouts and an editing guide.
Launch & aftercare
Launch preparation and documented handover, followed by optional hosting or maintenance if you want ongoing help.
04 / QUESTIONS

What do you need from us before starting?

Can you redesign our Richmond business website around our existing brand?

Yes, we can redesign a Richmond business website around your existing brand. Share the brand guidelines, your photography and a list of the pages that need to stay. We use your existing guidelines as the starting point and document any additional components or responsive layouts the website needs that the guidelines do not cover. The design is built around your real headings, images and copy. If some content is still being written, we start from an agreed outline, review the finished content before launch, and agree who supplies it and when. Going through what you send also shows where content is missing, such as a service without a description or a page without suitable photographs, so those gaps are known before design starts. You receive Figma files with organised components and layouts, and the approved design is then developed by the same team, with the code in a repository you own.

We have premises in Richmond and another location. Can they share a site?

They may be able to share a site. For premises in Richmond and another location, we look at four things before recommending a structure: whether the two share a brand, whether they offer the same services, what information each location needs to show, and who will update it. Where brand and services match, one website with a page for each location can work, and each page can hold its own address, opening hours, photographs and contact or booking route. Where the two locations serve different customers or use different booking providers, the structure needs more thought, and two clearly separate sections or two sites may suit better. We set this out in a sitemap and written page outlines, showing what each page needs to do. You can then check the structure against how the business runs before we design anything, and the decision is recorded in the scope.

Will a booking integration work with any provider?

No, a booking integration will not work with every provider. It depends on the provider’s features, documentation, permissions and subscription, and what is available can differ with the plan you pay for. For a Richmond business, we start by asking which booking service you use and what a customer should be able to do on your own website. A clear link to your booking page may be all that is needed. The pages before it can then do the work of explaining the service and the price, so the customer arrives at the booking step ready to choose. If you want the booking process integrated into the site, we check what the provider supports and what access your account allows before including it. We confirm what is possible before an integration goes into the scope, so the quote does not rest on an assumption about someone else’s software.

Can we update photography ourselves?

Yes, you can update photography yourselves, where image editing is included in the content management system. Before the build, we agree which galleries and page fields your team will manage, such as service images, gallery pages and approved examples of your work. Those are set up as editable fields with reusable page layouts, so replacing a photograph does not break the design. At handover we show you how to upload appropriately sized images and add descriptions to them, and the steps are written into the editing guide. Image size matters because large files slow pages down, and the site is built against an agreed page speed target. Descriptions matter because they are what a screen reader gives a visitor who cannot see the image. For a Richmond business whose website relies on its own photographs, decide early who will look after the images, so the guide can be written for that person.

05Area

Which areas around Richmond do you cover?

06Next step

Talk about a Richmond project

Tell us what you need from the website, what you have already and when you would like to launch.

Or email us at [email protected].

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